Covid 19 Response

Letter to Guest

 
 

Dear Guests of Silver Resorts,

First and foremost, thank you for being our guests.  We love what we do, and we are very excited to have our guests back enjoying Anna Maria Island.  Please know that we take the safety of our guests and our employees very seriously.  Therefore, we have outlined for you how we are taking care of you and our staff below.

OUR GUESTS

Lobby

  • Providing Hand sanitizer stations
  • Sanitizing all hard surfaces on a scheduled basis and between guests
  • Providing gloves and masks for our Frontdesk staff
  • Providing gloves for each guest upon arrival for check-in procedure (optional by guest)
  • Providing sanitized pens for individual use for check-in procedure
  • Discontinuing the use of keys and moved to a digital remote lock entry system
  • Wrapping all food items for the “Grab and Go” continental breakfast offered at Silver Surf and scheduled cleaning of all surfaces. Gloves will also be available upon request.

Rooms

  • Removing all decorative pillows
  • Removing all pens, notepads, magazines and guest directories (available upon guest request)
  • Providing securely sealed process for individual use of extra bed linens and blankets
  • Providing all rooms with disinfectant cleaner and single use towels for use by guests after arrival and at their discretion
  • Sanitizing exterior door handles and keyless entry pad on a daily basis

Cleaning Procedures

  • Using the “wipe twice” method (wiping once with a cleaning agent and once with a disinfectant)
  • Using EPA approved cleaning and disinfecting agents that will address COVID19
  • Scheduling the cleaning of common areas

Common Areas

  • Providing hand sanitizer stations in elevators and guest laundry
  • Sanitizing and cleaning of handrails, buttons door handles

OUR STAFF

  • Monitoring staff health through a series of questions allowed by ADA law and recommended by the CDC
  • Providing masks and gloves to all employees and requiring them to be used in all guest rooms

We thank you for trusting us and look forward to welcoming you back to Bridgewalk, a landmark resort and Silver Surf Gulf Beach Resort.

 

Sincerely,

Silver Resorts Management & Staff